Following on from my last blog (I lost 40k in 1 day).
I got some great news from Stripe after asking for a 3rd review. Stripe agreed that my business wasn’t high risk and unrestricted my account.
I don’t need to go into detail about how good I felt reading that news.
What happened next still has me confused!
I woke the following day to find an email stating that my account was locked and payments would refund on all affected transactions.
Which meant Stripe locked up the original 40k but took another 16k leaving me out of pocket 66k.
To say I wasn’t happy is an understatement.
There may be some sunshine among the dark clouds. Stripe said they would only refund the affection transactions, which is better than all.
My chargeback rate is 0.02%, far below the 1% to be considered high risk.
Now I have to wait until April 2023 to get my money back. Needless to say but I will never do business with Stripe again.
