Refund and Returns Policy

Buymoda.net is an affiliate site. We do not have a return policy. We rely on the policies of our affiliates.

However, we will assist you in any way we can to ensure one of three happens:

You get your product the first time,
You get a reshipment if the product is seized or lost,
Or you get a total refund.

Money Back Guarantee

If you are unsatisfied, we will refund your purchase price if the issue is verified. If your package is lost, damaged, or delayed in customs for longer than two weeks, we will issue a complete refund or reship at no cost to you! If you are unsatisfied for any reason, we will make it right.

Full Refunds and Delivery Guarantee

Policies on refunds and reshipment

Our goal is to provide a positive shopping experience. If there is a problem with the product you receive or there is a delivery issue, we will issue a full refund or ship a new order to you. The choice is yours.

You fail to receive the order within 30 days.
You are dissatisfied with the product.

Please note: We will not issue refunds for invalid delivery addresses or if you fail to accept or pick up an order after a redelivery attempt. In these situations, we will issue reshipments only.

We Love to Hear From You!

If you have any questions, contact our customer service team. Please provide your order number and tracking number (if available).

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Once we receive and inspect your return, we will email you to notify you that we have received your returned item. We will also email you to let you know whether your refund has been approved or rejected.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Late or missing refunds

If you haven't received a refund, first recheck your bank account.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and still have not received your refund, don't hesitate to contact us at [email protected].

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at [email protected].

If the item were marked as a gift when purchased and shipped directly to you, you'd receive a gift credit for the value of your return.

Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

The time it takes for your exchanged product to reach you may vary depending on where you live.

Consider using a trackable shipping service or purchasing shipping insurance if returning more expensive items.

We don't guarantee that we will receive your returned item.

Questions?

This policy applies to purchases made through our affiliate partners. Individual vendor policies may vary.